Privacy Policy

Effective Date: [DD Month YYYY]

Last Updated: [DD Month YYYY]

1. Introduction

PropertyChess Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website propertychess.co.uk (the “Site”) and our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Site or providing us with your personal data, you accept the practices described in this policy.

2. Who We Are / Contact Information

Data Controller:
PropertyChess Ltd
[Registered Address]
[Company Number]
[Email Address]
[Telephone Number]

If you have any questions or concerns about our privacy practices or this policy, you can contact us at the above email or address.

3. What Personal Data We Collect

We collect and process different types of personal data from you, depending on how you interact with us. The categories of personal data we may collect include:

  • Identity information: name, title, date of birth (if needed)

  • Contact information: address, email, telephone / mobile numbers

  • Professional / business information: company name, job title

  • Online identifiers & usage data: IP address, browser type, operating system, pages visited, time and date of access, referral source, cookie identifiers

  • Financial information: details required for payments/services, if applicable

  • Communications Data: records of correspondence (emails, messages, calls)

  • Marketing data: your preferences for receiving marketing from us

4. How We Collect Your Data

We collect personal data in various ways, including:

  • When you contact us (via website form, email, telephone)

  • When you sign up for newsletters, property sourcing alerts or other services

  • When you register for an account, if applicable

  • Automatically through your use of the Site (e.g. via cookies, log files)

  • From third parties, such as partners, or publicly available sources, where permitted by law

5. Purpose & Legal Basis for Processing

We will use your personal data for the following purposes, under the relevant lawful basis:

PurposeLawful BasisTo provide, manage, and respond to enquiries and service requestsContract / Performance of a contract / Legitimate interestsTo send you marketing communications, if you consent to themConsentTo improve our website, content, services, and user experienceLegitimate interestsTo comply with legal or regulatory obligationsLegal obligationTo process payments, if anyContract / Legal obligation

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, to operate the Site, and to deliver and measure the effectiveness of advertising.

You can manage or disable cookies through your browser settings. Some cookies are essential for the functionality of the Site; others are non-essential (for example analytics, advertising) and may require your consent.

7. Sharing Your Data

We may share your data with:

  • Our employees, contractors, and service providers who need the data to perform services on our behalf

  • Third party providers for website hosting, email services, payment processing, analytics

  • Legal or regulatory authorities as required by law, or in connection with legal claims or proceedings

  • Purchasers or prospective purchasers of our business, if we undergo a reorganisation, merger, or acquisition

We ensure that any third parties processing your data on our behalf adhere to appropriate security and confidentiality obligations.

8. International Data Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as standard contractual clauses or other mechanisms) to protect your data in accordance with applicable law.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes.

After that, we securely delete or anonymise your data. Backup copies may persist for a limited period as required by law.

10. Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

  • Right to access the personal data we hold about you

  • Right to have incorrect or incomplete data corrected

  • Right to have your data erased (in certain circumstances)

  • Right to restrict or object to our processing of your data

  • Right to data portability (where applicable)

  • Right to withdraw consent (where consent is the basis for processing)

  • Right to lodge a complaint with a supervisory authority (in the UK this is the Information Commissioner’s Office, ICO)

If you want to exercise these rights, please contact us using the contact information above.

11. Security

We use reasonable technical and organisational measures to protect personal data from accidental loss, destruction, or unauthorised access.

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

12. Children

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal data from children under that age. If you believe we have data from a child, please contact us, and we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations.

We will post the new version on the Site with the updated effective date. We encourage you to periodically review this policy.

14. How to Contact Us

If you have any questions about this Privacy Policy, want to make a subject access request, or otherwise have concerns – you can contact us at:

Email: [your email address]
Address: [your postal / registered address]
Telephone: [telephone number]